Box Status

Shared Folders in Box Not Showing Up

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Kayla Puckett

My box account has shared folders from others. I am not able to see those now but my admin can see that they are shared with me. How can I fix this to have access to the shared folders again? 

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  • AJ

    Hi Kayla,

    Welcome to the Box Community! I'm happy to help.

    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

    Please check your email for updates. 

    Best, 

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