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  • France

    Hi Reginald, 

    Welcome to the Box Community, I'm happy to help!

    Are you trying to open the Zip file in Box WebApp or in Box Drive? If you are trying to view the files in Box.com, this article may help: https://support.box.com/hc/en-us/articles/360044196713-Previewing-Zip-Files

    If you are trying to open the file in Box Drive, do you encounter any sort of error message?

    Can you share a screenshot here so we can take a closer look?

    Looking forward to hear from you!

    Best Regards, 

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