Can't receive reset emails
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I have a BOX account with my official email address -
[personal information--redacted]
I have tried resetting my password but I am not receiving the password reset mail. I have check junk/spam folder.
Please help
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Hi Felix,
Welcome to the Box Community, I'm happy to help!
Have you checked out this article for tips on troubleshooting issues with Email notification in Box: https://support.box.com/hc/en-us/articles/360043696174-Troubleshooting-Issues-with-Email-Notifications
This may be relevant to your problem with the next steps!
Let us know if you have other questions, and we'll do our best to help.
Regards,
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