SMS authentication not working

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Rachel Roland

• 5 novembre 2022 19:48

I have a new phone same number but the SMS authentication isn't working so I can't access the box on my new device. Any help much appreciated. Thank you.

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  Aira

  • 6 novembre 2022 23:21

  Hi there,

  Welcome to the Box Community. I am happy to help!

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thanks!

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