2FA reset required

Terminée

S’abonner

Nouvelle publication

Sebastian Mazur

• 9 novembre 2022 14:41

Hello, I need to reset the 2FA authentication for another account, as the authenticator app has reset and now I cannot access it.

Thanks in advance.

0

• 

  AJ

  • 9 novembre 2022 15:25

  Hi Sebastian,

  Welcome to the Box Community! I'm happy to help.

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

  Best, 

  0

  Actions pour les commentaires Permalien
• 

  Melvin

  • 12 avril 2024 10:46

  I need help too, i still have account access, tried to change 2FA tool as I'm migrating from Andriod to iphone. Disabled 2FA, received email with 2-Step login verification disabled. However account properties still showing old 2FA, please help me remove it.

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.