Box Status

help!

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carina cortés

I need support with the box app, cause I can´t open the desktop app, just send me error messeges, I re-install it, over and over and the problem persists. Someone can help me to restart manually in mac laptop?

Thanks for yr attention 

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  • AJ

    Hi Carina,

    Welcome to the Box Community! I'm happy to help.

    Are you having issues with Box Drive or Box Sync? What error message do you receive?

    Did this worked th first time this app was downloaded?

    Best,

     

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  • carina cortés

    Box Drive ha detectado un problema que requiere que restablezca Box Drive manualmente.

     

    Si el problema persiste, póngase en contacto con el soporte de Box para buscar nuevas soluciones.

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