Cant access to box

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Vianey Martínez

• 24 novembre 2022 22:46

I have created a new folder and share the link, but people can´t access by their laptops. Once the reset the password they dont recieved the email to change the password. What can I do?

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  Aira

  • 24 novembre 2022 23:04

  Hi there, 

  Welcome to the Box Community! 

  Please have them reach out to us directly so we can assist them further.

  Thanks!

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  Lut Van der Borght

  • 28 novembre 2022 18:09

  How can people contact you ? Same problem here but the person can't login to contact support.

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