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Change E-mail Address

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Kofi Kumi

Hi,

I originally signed up for box with my corporate e-mail address. However, we had a domain name change.  Everytime I log-in, I get a notification that i should use the new domain name, but I can't change it in my account settings. How can I migrate and align my new domain name with the account?

We are a google workspace suite based e-mail system.

 

Thanks,

 

Kofi

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for your and kindly check your email for updates. 

    Thanks!

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