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How to fix the SSO error?

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Kosuke Osada

I have previously tried to set up SSO integration with OneLogin on my Box Developer account, and for reasons unknown, I got the attached error on the Box side. I would like to contact support, but my Developer license does not give me the right to do so, so I am at a loss.

Do you have any good ideas?

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  • France

    Hi Kosuke, 

    Welcome to the Box Community, I'm happy to help!

    I understand that you encountered an erro when trying to setup SSO on your developer account. Please be advised that SSO is not supported for developer accounts. Only Box Business/ Enterprise accounts that are not in trial stage.

    This is one of the SSO prerequisite mentioned in our documentation: Setting-Up-Single-Sign-On-SSO-for-Your-Enterprise

    Please let me know if you have any other question.

    All the Best, 

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