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I want to reset the two-step authentication settings.

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赤井　吉喜

I selected application authentication by mistake for two-step authentication and now I can't log in.
It's someone else's account, and I'm writing to this support on their behalf.
I want to reset his two-step authentication settings.

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  • AJ

    Hi there,

    Welcome to the Box Community! I'm happy to help.

    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

    Please check your email for updates. 

    Best, 

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