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I am a collaborator invited but i cannot get into the BOX invited

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富岡　功

I am a collaborator and the admin invited me to the company BOX.

I clicked to approve the invitaiton on the email, however, I still have not been able to look into their box yet.

Would you tell me whats could be happening?

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  • Aira

    Hi there,

    Welcome to the Box Community!

    I would suggest to directly communicate with user who invited you. Based on your account, you are under a free user and you are not part of the Enterprise yet. 

    Thanks!

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  • 富岡　功

    Thank you for your response.

    This has been resolved by following your advise.

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