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Box links and invites not working

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Joette Hayden

 Hello! I have a school district that shared folders with me in the fall.  Now, I need to add some more info to them. But...When I click on each of these 3  links or the invite emails, it tells me that I still do not have access to them.  That they have been 'removed or are unavailable'.  The district has verified that I'm a collaborator, but all our information is gone and unavailable.  They are also stumped and don't know what to do? Any advice?

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    I would suggest to directly communicate with the owner of the folder. They might have deleted the folder or removed you as a collaborator. 

    Thanks!

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