2 Step Verification is not working

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Mahmoud Ghanem

• 1 janvier 2023 13:52

Hello guys,

I have been struggling with this issue for the last couple of days! Whenever I enter the code shown on the authenticator app, I get the message "code invalid"! 

Could you please help with this as box is critical for my work?

Thank you and happy new year!

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• 

  AJ

  • 1 janvier 2023 20:55

  Hi Mahmoud,

  Welcome to the Box Community! I'm happy to help.

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

  Best, 

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