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Still having trouble accessing files and folders shared with me

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Lydia Landim

Hi - this recommendation has not solved my issue. The owner has reviewed settings and confirmed access was granted to me. When I attempt to access the folder through the link this is what I get. 

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    Could you please confirm what shared settings it was set up to?

    Looking forward in assisting you. 

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  • Lydia Landim

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