Change phone and can't 2FA

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田川英明

• 17 janvier 2023 04:15

My friend changed phones, so I can't use the two-factor authentication app. I can't log in, so I can't issue a ticket. How do my friends log in?
I want my friend to tell me what to do and the URL of the inquiry

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• 

  AJ

  • 17 janvier 2023 15:12

  Hi 田川英明,

  Welcome to the Box Community! I'm happy to help.

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

  Best, 

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