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Apostrophe in email

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Iris Syquia

Hello, 

I am trying to add a collaborator with an apostrophe in their email. Collaborator already has a Box account with that same email address but when I try to add them, I am getting an error. Is there a work around this? Thanks!

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  • France

    Hi Iris, 

    Welcome to the Box Community, I'm happy to help!

    Do you mind providing a screenshot of the error encounter when adding this collaborator in your account so we can take a closer look?

    Looking forward to hear from you!

    Regards, 

     

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