Box Status

Locked out due to Authenticator app

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Joan Perez Lozano

Hi,

I have lost access to my box account due to the fact that I no longer have access to the authenticator app. I would appreciate you open a ticket for me to regain access to my account.

 

Thanks

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1 commentaire

Date Votes
  • France

    Hi Joan, 

    Welcome to the Box Community, I'm happy to help!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

    Best Regards,

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