I did a yearly subscription instead of monthly , How could I fix that?

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Osama Addaiekh

• 13 février 2023 09:39
• Modifié

I did a yearly subscription instead of monthly, how could I fix that?
I did not get a confirm message the payment.
So how does that works?

1

• 

  AJ

  • 13 février 2023 12:21

  Hi Osama,

  Welcome to the Box Community! I'm happy to help.

  Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.

  Best,         

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