Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Issue with iOS and iPadOS integration with Files.app

Répondu
S’abonner
New post
Jacobo Cota

I have the same account configured in my ipad and iphone.

In the files.app i can browse, add, and delete files from varios online storage services (included box), but in the recently deleted section appear a folder from box, with one name in my iphone and another name in my ipad.

When I open that folder, it opens my files on my box account, like a shortcut.

I don’t know if it’s a folder.app bug or a box issue.

I can’t delete that folder either. If i look for it in the trash bin through the Box webpage it doesn’t appear, it only does on my Files apps.

0

Commentaires

2 commentaires

Date Votes
  • Aira

    Hi there,

    Welcome to the Box Community!

    For me to check, may I please have the screenshot of what are you referring to? Also, you may reach out to the third party application support. 

    Thanks!

    -1
    Actions pour les commentaires Permalien
  • Jacobo Cota

    How can I post images?
    On a desktop web browser?
    On my phone I can’t.

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.