Older file versions not available

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sharma

• 22 février 2023 08:29

Hi, i have upgraded my plan, but instead of 10 version, i see only 2 version available for that particular file. please assist me to retrieve the other versions. thanks

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  Aira

  • 22 février 2023 23:29

  Hi there, 

  Welcome to the Box Community!

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.

  Thanks!

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