My file doesnt save to the Box but to a local folder

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    For me to check, may I please know how are you saving the file? Could you also provide a screenshot? 

    Looking forward in assisting you.

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  • Don

    Hi Aira, thanks for your offer to assist. I save it as usual by clicking on the disk icon at the left top of excel desktop version. This usually shows a box saying that this is being saved to the file on box...now it is being saved locally...not sure why?

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