Box Status

Blank screen upon log in

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Teresa

I enter my log in credentials and I get a blank white screen. I have tried clearing cookies/cache, different browsers, nothing in the community resource article has worked.  I can log in on my mobile device with no issues. 

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4 commentaires

Date Votes
  • Rona

    Hi Teresa, 

    Welcome to Box Community! 

    Let me open a new ticket for our Support team to assist troubleshoot with your login issue. We'll keep in touch and please keep an eye to your email. 

    Thanks for posting! 

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  • mark dykstra

    I have been having this exact program on all three of my studio machines.  Its frustrating that I cannot use a service I pay for.  If I have to keep using a hard drive to transfer btwn machines, I dont need your product anymore

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  • bgroszek

    I have the same thing, I openned a ticket, but for the second day, there is no box responses. I also cleared cache.  You all need help on your responsiveness. 

     

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  • Mark D Peterson

    Same issue!

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