Box Status

Owner ID changed

Terminée
S’abonner
New post
Carole Alonso

Hello, I was owner of folders but I changed my ID. I was putting my new ID as Co Owner of these folders. Now the old ID has been deleted and all the folders also disappeared. Also my former Co Owners have no access anymore. How can we restore it ? Thanks

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Carole, 

    Welcome to Box Community and happy to help! 

    Let me open a new ticket and have our Product Support team to assist. Please keep an eye to your email and we'll get in touch shortly. 

    Stay well and thanks for posting! 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.