Please disconnect my card with my account and also cancel my subscription immediately.
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Please disconnect my card with my account and also cancel my subscription immediately. I have contacted cancel@box.com and have not received the questionnaire to permanently cancel
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Hi Daniel,
Welcome to Box Community and I'm here to assist!
We regret to hear that you've already ended your subscription to Box. And in regards to your payment details and it's association to your cancelled subscription our dedicated team will get in touch to provide assistance.
Thanks for posting!
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Hello, I also want to cancel my subscription and remove my card details. I had to use box for a vendor upload and it drove me to add my card and charged me when it was not needed. I followed your help tutorials but the buttons as described are not there. I also emailed box in cancellation. That said, I do not want to wait and want to see where my card is stored so I can ensure it is removed. This all seems very much like a scam with the false information provided. Who can assist?
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PLEASE CANCEL MY ACCOUNT!!!
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Hello, I also want to cancel my subscription and remove my card details. I had to use box for a vendor upload and it drove me to add my card and charged me when it was not needed. I have no desire to utilize this platform and respectfully request a Credit in the amount of $900.00 posted to my Credit Card on file. - Thank you !!
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