Unable to Email (Outlook) Box Files From New Iphone

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Becky Cotton

• 8 mars 2023 15:48

Good morning Box,

My boss is currently trying to attach a file from Box (Iphone) to an email he is sending from the Iphone, this has never caused an issue, but after updating our phones to the new Iphone 14, the outlook emails to not allow us to access Box. Can you assist us with how we can set that up again properly so my boss can send/access files from his phone like previously? It says "attach file" and when we click that, box is not an option but we can access box from the phone itself. It's very strange, it's almost like email/outlook doesn't recognize Box as a place where files are stored.

 

Dalton J Stewart

PSI

(757)619-0772

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• 

  Aira

  • 13 mars 2023 02:34

  Hi there, 

  Welcome to the Box Community!

  I would suggest to check this article below: 

  https://support.box.com/hc/en-us/articles/360043697074-Using-Box-for-Outlook

  https://support.box.com/hc/en-us/articles/360052053294-Box-for-Outlook-mobile

  Thanks!

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