Running out of space after joining a box tenant

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Andre G. S. B. Sampaio Costa

• 8 mars 2023 22:43

Hi

I literally just joined a box tenant and cannot upload a file due to "running out of space". 

At the bottom of the menu I can see the used data which is 1.8 MB out of 10.0 GB. How can I be running out of space on my account???

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• 

  AJ

  • 10 mars 2023 15:47

  Hi Andre,

  Welcome to the Box Community! I'm happy to help.

  You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).

  What are the size limitations for uploading files?

  https://community.box.com/t5/Upload-and-Download-Files-and/Understand-the-Maximum-File-Size-You-Can-Upload-to-Box/ta-p/50590

  Best,

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