Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

AUTHORISATION TO EDIT THE FILE HAS EXPIRED

Terminée
S’abonner
New post
Jon Rhodes

In recent weeks I have started to receive "unable to save" warnings when I try to save an open excel file to Box.

The message is "file could not be saved to Box because your authorisation to edit the file has expired" and then a version is saved to my desktop. 

This is happening to files which have only been open a few hours.

Have the time limits of how long you can keep a file open been changed?

 

0

Commentaires

1 commentaire

Date Votes
  • Rona
    • Modifié

    Hi Jon, 

    Welcome to Box Community and happy to assist! 

    I've created a ticket in regards to this issue and someone from Product Support will get in touch shortly. 

    Thanks for posting! 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.