Disk space issue

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Keita Hasegawa

• 13 mars 2023 04:18

My box account says i'm full of data but the drive is empty.

Please run the script to recalculate the storage size.

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  Rona

  • 14 mars 2023 21:27

  Hi Keita, 

  Welcome to Box Community and I'm here to help! 

  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box account.

  To check the changes, please login to box.com >Account Settings> Storage Used.  

  Thanks for reaching out!

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  Keita Hasegawa

  • 15 mars 2023 23:31

  It looks OK.

  Thank you.

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