BOX Polling Error

Hi,

We have integrations build using SAP BTP platform that looks for files on BOX SFTP server on  a regular cadence

Sometimes we see this error, can someone please help me understand what may be causing this?

Details: Error 1:
[CONTENT][CONTENT_DEPLOY][InstanceError] : {"message":"POLL_FAILED","parameters":["ftps://ftp.box.com/Integrations_SAP/SAP/Production/Inbound?autoCreate=false&binary=true&connectTimeout=10000&connectivityServiceProvider=%23connectivityServiceProvider&credential=SFTP&disconnect=true&filter=%23MessageFlow_73900737.filter&flatten=false&inProgressRepository=%23MessageFlow_73900737.inProgressRepo&isImplicit=true&keyStoreAccess=%23keyStoreAccess&location_id=&maxMessagesPerPoll=20&maximumReconnectAttempts=3&move=..%2FArchive&passiveMode=true&passwordStorage=%23secureStore&pollStrategy=%23pollStrategy&proxyType=internet&readLock=changed&reconnectDelay=1000&recursive=false&scheduler=MessageFlow_73900737.pollConsumerScheduler&scheduler.cron=0+0%2F5+0-23+%3F+*+*+*&scheduler.timeZone=America%2FLos_Angeles&sortBy=file%3Amodified&startingDirectoryMustExist=true&stepwise=false&streamDownload=true&throwExceptionOnConnectFailed=true"],"childMessageInstances":[{"message":"EXCEPTION","parameters":["org.apache.camel.component.file.GenericFileOperationFailedException: File operation failed: 229 Entering Passive Mode (|||16790|)\r\n error 111 - Connection refused (Connection refused) (local port 41308 to address 10.146.227.98 (42254a4a-dbf9-4d92-7a06-2601), remote port 16790 to address 107.152.24.220). Code: 229"],"childMessageInstances":[{"message":"CAUSE","parameters":["java.net.ConnectException: error 111 - Connection refused (Connection refused) (local port 41308 to address 10.146.227.98 (42254a4a-dbf9-4d92-7a06-2601), remote port 16790 to address 107.152.24.220)"]}]}]}

File operation failed: 229 Entering Passive Mode (|||19713|) error 111 - Connection refused (Connection refused) (local port 60016 to address 10.146.227.98 (42254a4a-dbf9-4d92-7a06-2601), remote port 19713 to address 107.152.24.220). Code: 229

Thanks You