Storage is full but it's not

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Denise Fiore

• 14 mars 2023 15:26

I can not load anything to box even though we are not at capacity.  I see a script can be run for this.  Can you help?

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  Rona

  • 15 mars 2023 21:08

  Hi Denise, 

  Welcome to Box Community and I'm here to help! 

  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box account.

  Hope it works! Let us know if you have questions. 

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