Box Status

How do you speak to someone at Box?

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Linda Macqueen

I'm in Australia and I cannot find any way of contacting someone at Box, apart from indicating a time between 1am and 4am when they might call me!! Is there any way I can persuade someone to talk to me at an Australia-friendly hour?

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  • Rona

    Hi Linda, 

    Welcome to Box Community and glad to help! 

    Please be informed that our direct phone line is available for Premier and Platinum accounts. Otherwise, you can email or chat with an available agent by creating your ticket here. 

    Thanks for posting!

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