Box Drive not installing on BigSur

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Sylvia Rowe

• 5 janvier 2021 17:23

I recently upgraded to BigSur and now I get this message:

"Box Drive's system extension failed to load. Please make sure it has been enabled in System Preferences > Security & Privacy and then restart your computer. If the problem persists, please contact Box Support to further troubleshoot the issue."

But I can not find anything related to Box under the system security preferences. I have tried removing and reinstalling....can anyone help?

0

• Commentaire officiel

  

  France

  • 5 janvier 2021 19:46

  Hi Sylvia, 

  Welcome to the Box Community!

  Please check out our message and answer in other thread regarding this issue:

  • https://support.box.com/hc/en-us/community/posts/360051323454-Box-Drive-s-system-extension-failed-to-load?page=1#community_comment_1500000009302

  Thanks again for your patience and understanding and let us know if there's anything else we can help you with!

  Best,

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