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Trying to cancel trial version

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Nicole Hughes

I subscribed to trial version for Box Business and wanted to cancel it before trial end so that I cant get charged .  I don't want to continue this service further so please refund my amount and do let me know from my side the procedure to cancel the same.

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4 commentaires

Date Votes
  • Commentaire officiel
    France

    Hi Nicole, 

    Welcome to the Box Community!

    This will require our Cancellations team to work directly with you so I've gone ahead and created a ticket for you.

    Please check your email for details and updates.

    Thanks for your patience!

    Best,

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  • Kay Woodcock

    Cannot find how to cancel my trial. PLZ cancel it ASAP. Then confirm @
    [personal information--redacted]

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  • France

    Hi Kay, 

    Welcome to the Box Community!
     
    This would be something our Cancellations team can assist you with and it seems you already have an open ticket for this request.
     
    Please continue working with them and check your email for updates. Thanks for your patience!
     
    Best,
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  • Cheri A Billingslea

    I would like to cancel my trial, Can you have cancellation get in contact with me please. Thank you! 

     

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