New box drive download

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nick pilbeam

• 19 février 2021 08:27

With a new Box drive download on a colleague's PC the Search window does not come up. instead the full windows explorer type of window comes up and i find you can search in there.

So different people in the charity are seeing  it work in different ways. Has there been an upgrade to this new way of working for new users or will all users change to the new way of working?

 

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  France

  • 19 février 2021 18:35

  Hi Nick, 

  Welcome to the Box Community

  Windows search tools such as Cortana or File Explorer search do not return Box Drive results. You would need to use Box Drive's search tool instead.

  For more information regarding Box Drive's Search tool, please take a look at this article:

  • https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics#h_e8c32f3e-1140-4815-88cf-7b4915091801

  Thanks for your questions and let us know how else we can help!

  Best,

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