Error when copying files into the local folders

S’abonner

Nouvelle publication

Box User

• 26 février 2021 17:57

Box has worked fine locally on previous versions and even on Big Sur it loads, I can access files, etc.

However, when I try to copy a file into the folders, I get an error message every time.

"The operation can't be completed because one or more required items can't be found. (Error Code -43)"

The only way to get the files into the folder is to use the web client. Big Sur has been out for months, why are there still issues. DropBox works just fine.

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  France

  • 26 février 2021 20:13

  Hi there, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information. 

   

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

   

  Best,

  0

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