Office online does not work

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Lucas Vinicius de Andrade

• 22 avril 2021 17:08

When I try to open one of my spreadsheets through excel online to make edits, I can't and I get a message to log into Office 365.

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  France

  • 22 avril 2021 20:22

  Hi Lucas, 

  Welcome to the Box Community!

  To be able to use the Office online integration, you must have a business Office 365 account if you are part of a Business or Enterprise account.

  If you are a free Box user, you can use the integration without a Microsoft Office Online account.

  For more details about this integration, please check out this article:https://support.box.com/hc/en-us/articles/360044196433-Box-for-Office-Integrations#bfo_officeonline

  Best,

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  Lucas Vinicius de Andrade

  • 22 avril 2021 21:43

  Hi France,

  I have a business Office 365 account but when I try to open a document through office online it doesn't allow me and I can't work on the documents.

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