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Box drive seems to be out of sync.

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Ritsuko Morita

Hello

I'm using Box Drive on mac and win.

Box drive on win seems to be out of sync. There are still more than 500 GB of unsynchronized files and I don't want to lose them. How can I improve Box condition?

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2 commentaires

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  • France

    Hi Ritsuko, 

    Welcome to the Box Community!
     
    This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Support on your behalf.
     
    You should be receiving an email confirmation shortly.
     
    Please come back and let us know how things go with support!
     
    Best,
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  • Darwin Moore

    Good morning I have the same issue and message as above, "Box drive on win seems to be out of sync". It just happened within the last ten minutes. What should I do?

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