Box Drive on 2014 MacBook Air with Big Sur

I cannot install Box Drive on my 11-inch early 2014 MacBook Air, with Dual-Core IntelCore i7 processors, and running Big Sur (v. 11.2.3).

I am getting the same error message described by others: at installation I get an error message saying that the loading of extension has failed. The extension does not appear in the Security & Privacy tab of System Preferences for my approval, which would be required to complete the installation.

I have been using Box for >5 years. This is a huge problem for me.

Can you pl help me with steps to install it properly?

France

18 mai 2021 22:17

Hi Jeffrey,

Welcome to the Box Community!

This will require our Box Support team to work directly with you, so I've gone ahead and created a ticket for you support ticket for you to help look into this.

Please check your email for details and updates.

Thanks for your patience!

Best,

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