Files no longer accessible on desktop
This morning I logged onto my computer and discovered that none of my shortcut links to box files worked. They all say the files have been moved. I am the only person with access to the files. I can see all the files when I log in to Box. Box says they are synched to my desktop but I can't find them on my computer anywhere - they aren't in the Trash. I checked. At the very least, how can I get shortcuts to the files back onto my desktop?
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Hi Lisa,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details.Thanks for your patience!Best,
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