Box Status

Request to run the script to recompute available space

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Guillaume

As every year, the available space on my account is again off by 20GB or so. But apparently now non-paid accounts can now longer even create support tickets. So dear community manager, please create a support ticket for me to ask them to run the script that recompute available space. Thanks

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3 commentaires

Date Votes
  • France

    Hi Guillaume, 

    Welcome to the Box Community!
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
     
    Please check your email for details.
     
    Thanks for your patience!
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  • Robin McGonigal

    I need the script run to delete the invisible files that are using my my space, please 

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  • Aaron C

    I still need the script run. I'm definitely not using 37 of my 50 gigs. I'm probably using around 10 gigs right now. 

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