Files were migrated to me - 0 files

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Martha Kilfoy

• 21 mars 2023 17:14

Hello, 

Files were migrated to me, but files remain at ZERO. Our IT cannot figure it out. 

Thank you. 

MBK 

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  Rona

  • 22 mars 2023 22:33

  Hi Martha, 

  Welcome to Box Community and glad to help! 

  How did you migrated these files on Box, can you please walk me through the steps you've taken? 

  There are a couple ways one can migrate his/her contents to Box and you can find them here. 

  We'll await for your reply! 

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  Martha Kilfoy

  • 24 mars 2023 15:38

  Hi Rona, 

  This is the message I received from IT. 

  As far as the migration, our policy is to do a delete /tranfer of the original account: we use the Box admin portal that creates a tranfer of all files to the indicated internal employee. So we know the transfer action occurred since you are seeing her folders, its just a question of Box restoring the files then forwarding them to you.

  Thanks,

  Frank

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  Martha Kilfoy

  • 24 mars 2023 15:39

  Rona, 

  I was to receive files for Lesley Gran - lgran@merceradvisors.com as she retired. 

  Thank you for your time. 

  Martha

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