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Deleted a bunch of files, but the space is not reclaimed

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Davit Ertman

Hello,

I had quite a few files in my account that I recently deleted, but the space is not reclaimed. Others with similar issues had a script run against their account to show the proper space. Could you do that for my account as well? Thanks

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  • Rona

    Hi Davit, 

    Welcome to Box Community and glad to help! 

    Great news! we've ran the script to correct your account storage. Doing so guarantees that the correct file or folder count is reflected in your Box account.

    To check the changes, please login to box.com >Account Settings> Storage Used.  

    Happy Weekend! 

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  • N Kroeker

    Hello,
    could you please run a script with my account.
    I seem to have the same problem. I deleted almost all of the files but there is no space at all.
    Thanks a lot.

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  • darren evans

    Hello,

    I'm having the same issues too.

    Are you able to help.

    thanks

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