Not able to pay via CC, though all details are correct

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Ashish Gupta

• 24 mars 2023 03:56

First time user, wanted to go for business plan but not able to pay via CC, though everything is correct from my end.

Very frustrating. Can some one help

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  Rona

  • 27 mars 2023 16:20

  Hi Ashish,

  Welcome to Box Community and glad to help!

  Looks like you've managed to work with our Billing folks through email. Please make sure to keep in contact through your existing ticket to accomplish your request.

  For your Billing questions and clarifications, please use your existing ticket and reply to the thread.

  Thanks for posting and stay well!

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