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I can't save the settings to receive Email notifications

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Susan Larson

I wish to receive email alerts when there is a file uploaded to my box account. However, when I select the options to recieve email notifications in the settings menu and click the 'Save Changes' button. I get a message saying 'Sorry there was a problem saving the settings for this folder'. Please can someone tell me how to solve this problem?

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    As per checking, you only have a collaborated folder. The error you received is expected since this is not your folder. 

    Thanks!

     

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