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Redirection fails when accepting invite

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Rafael Munoz
When I click on “accept invite” to collaborate on Box, I get a notice that says “redirection Fails.” Does.anyone know what the requirements are to accept an invite without having it fail being redirected into a downloaded app?
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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    For me to check, may I please have a screenshot of what it looks like on your end? In the meantime, please try to following: 

    • Clear your cached data. 
    • Use a different browser.
    • Use a different device

    Please let me know how it goes. 

    -1
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  • Catherine Blankenship

    I have the same issue. I created an account on box. Com today. I notified my collaborators that I created the account She sent me 7 different invitations which I accepted. But each time I get a redirection fail and no download of the info.

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