Box Status

2FA Not working

Terminée
S’abonner
New post
Matthieu Hausig

I need to access a share that requires 2FA setup. After initially showing a QR code, the 2FA failed. Subsequent attempts no longer show a QR code and both my email and phone are rejected as invalid. Tried a different browser and same results so guessing this is a server side issue.

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Matthieu, 

    Welcome to Box Community and glad to help! 

    I have opened a ticket to have our Product Support team to help you on your 2FA issue.

    We will be emailinng you and please keep an eye to your email. 

    Happy Weekend, 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.