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  • Aira

    Hi there,

    Welcome to the Box Community! 

    For me to check, may I please have the following: 

    • What iOS version do you have?
    • How are you exactly uploading the files?
    • Have you tried to uninstall/reinstall the app?
    • Can you also try on a different browser? 

    Looking forward in assisting you.

    -1
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  • K
    • What iOS version do you have? 15.41
    • How are you exactly uploading the files? Normally like you are supposed to. Click the plus sign sign, select the photos from library. 
    • Have you tried to uninstall/reinstall the app? YES. Multiple times
    • Can you also try on a different browser? That makes no sense. I need to use the APP. 

    Please help to fix this ASAP - I have used Box for over 10 years and without this function it is useless. 

    0
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