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The Mac Installation Failed - Contact the software manufacturer for assistance

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Box User

Downloaded the Box Drive for mac and when I go to install it this is the message that I receive.

I have the latest computer and OS 13.2.1 

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5 commentaires

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  • Aira

    Hi there,

    Welcome to the Box Community!

    May you please provide me this following information to isolate the issue you're having:

    • What is the Operating System running on your machine?
    • Would you be able to provide me the screenshot of the error message?
    • May you please check if Box Drive is actually installed?
      • If you are using Mac, look for Applications and then search for Box Drive.
      • If you are using Windows, Select Start > Settings > Apps

    Thanks!

     

    -1
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  • MR UTD99

    I'm having the exact same issue. Im using MacBook with latest OS: Ventura 13.2.1.

    1
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  • AKi Ueda
    • Modifié

    I'm having the same issue with the same error message. I'm using MacBook Air with OS Ventura 13.4. I've looked for Applications but there's no Box Drive.

    0
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  • Rubi, Paula

    Hi there!

    I'm having the same issue with the same error message. I'm using MacBook Pro with OS Ventura 13.5. I've looked for Applications but there's no Box Drive.

    0
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  • Box User

    Same

     

    Macbook Pro running OS v12.7.5 with latest Box installer package. Also updated .NET to 9 as per the support page. Still will not install.

    0
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