My computer stopper syncing files.

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George Povich

• 27 mars 2023 23:13

My computer stoped syncing files.   My windows Icon has been stuck on "Scanning Files"  Submitting an error log isn't working either.  HELP!!!! 

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  Aira

  • 31 mars 2023 00:21

  Hi there, 

  Welcome to the Box Community!

  For me to check, may I please have the following: 

  • Screenshot of what it looks like on your end. 
  • OS and version that you are using. 
  • What Box app are you using, is it Box Drive or Box Sync?
  • Does it happen to other machine?

  Looking forward in assisting you.

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