User storage size full but actually not

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David Wirawan

• 28 mars 2023 13:06

Hi Can you help to run the script as per the issue solution here:

Box Support is able to run a script for specific end-users’ accounts to fix the data inaccuracy issues around user storage size.

Thank you

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  Rona

  • 28 mars 2023 22:11

  Hi David, 

  Welcome to Box Community and glad to help! 

  We've ran the script to correct your file and folder counts. You may check your current storage in box.com> Account Settings> Used Storage. 

  Thanks for posting! 

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